Privacy Policy

Privacy Policy

Effective Date: 17 April 2025

At Rozestore LTD, your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Business Name: Rozestore LTD
Operated By: JOHN BROWN TAYLOR MONTEITH
Business Address: 16-14 Newlands Rd, Durham, United Kingdom, DH1 1AP
Contact:
📧 Email: support@rozestore.com
📞 Phone: +44 7400 404251

2. What Information We Collect

We may collect and process the following information:

  • Your name, address, email, and contact number
  • Payment details (processed securely via third-party gateways)
  • Order history and product preferences
  • Technical data such as IP address, browser type, and device type
  • Any communication you make with us via email or website forms

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate updates, offers, and confirmations
  • Improve our website functionality and user experience
  • Comply with legal obligations

4. How We Share Your Information

We never sell your data. Your information may be shared only with:

  • Trusted service providers (e.g. payment gateways, delivery services)
  • Legal authorities when required by law

All third-party services comply with applicable data protection regulations.

5. Data Security

We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure:

  • SSL encryption for all data transfers
  • Limited access to personal data
  • Secure servers and firewall protection

6. Your Rights Under GDPR

You have the right to:

  • Access your personal data
  • Correct or update inaccurate information
  • Request deletion ("Right to be Forgotten")
  • Object to data processing
  • Request data portability

To exercise any of these rights, email us at: support@rozestore.com

7. Cookies

We use cookies to enhance site navigation, analyze site usage, and assist in marketing efforts. You can manage your cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date".

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at support@rozestore.com.